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Open 77dragon Privacy Policy for your data

This Privacy Policy explains what we collect when you open an account, browse the lobby or contact support, and why we keep it.

Account dataCookie useSupport recordsDevice logsLocal law

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Browse our data handling terms

77dragon Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our privacy position is simple: we collect only the details needed to run your account, confirm your requests and keep the service working. That can include sign-up details, device and browser signals, cookie data, support messages and the small payment references needed to match Touch 'n

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Go, GrabPay, Boost dan FPX activity to the right record. If local law allows a certain use, we may rely on it; if it does not, we do not. We keep records only for as long as they serve the purpose they were taken for, then
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we trim or delete them according to our retention rules. When a request arrives, we log the date, the account route and the resolution so we can trace what was done later. If you open from Kuala Lumpur or another Malaysian city, the same policy controls
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apply and your request follows the same checks.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST CHANNELS

Switch to support for privacy requests

If you want a copy of your data, need a correction or want us to look at a privacy concern, contact us through the channels below.

Live chat Use live chat for quick privacy questions or a correction request. We only ask for the minimum account details needed to confirm you, then we route the matter to the right team and keep a written trail.

Email Email works well when you need to request a copy of your data or ask what we hold. Add the account email you use with us so we can match the message to the correct record.

In-account form Use the in-account form if your details have changed or you want a deletion check. The form is tied to your login, which helps us verify the request before any edit is made.

ACCOUNT CARE

Explore how we protect your data

We treat privacy work as part of account care. Only the fields needed to create, verify and service your account are stored, and we avoid keeping old logs once they no longer…

Data minimisation

We ask for the smallest set of details needed to open and support your account, then keep those fields separate from routine browsing logs so the record stays easier to manage.

Cookie control

Cookies remember your login state and language choice. They do not need to follow you everywhere; they mainly help the site recognise your session and keep the page behaving as expected.

Account security

We use sign-in checks and device signals to spot unusual access. If something looks out of place, we may ask you to confirm the account before any data change is accepted.

Retention window

Old support logs and routine activity records are removed once they no longer serve the reason they were collected, unless we need to keep them for a legal or dispute purpose.

Change requests

If your address, email or phone number changes, send a request through support. We will update the field after verification, or explain why a record must stay as is under local law.

Who can see it

Only staff who need the data to answer your request, manage security or keep the account running can see it, and access is limited to the task in front of them.

Browse common privacy questions

These answers cover the points people usually ask about data use, cookie settings, account changes and retention. If you need a case-specific answer, send us the request through support and we will check the record tied to your account. Any access or change request is handled where local law permits, with the same verification steps used across Malaysia.

We collect the details you enter to create and service the account, such as name, contact details, login data and the records needed to confirm your requests. We may also hold device and cookie signals for security and session handling.

Cookies help remember your login state, page language and some session settings. They also reduce repeated sign-in steps and help us spot unusual activity, but they do not give us more data than the browser or device already shares.

Yes. Send the new detail through support and we will verify the request against your account before changing it. If a field must stay unchanged for a legal reason, we will explain the reason and keep the rest current.

We keep account and support records only as long as they are needed for the purpose they were collected, plus any period required by local law. After that, we trim, archive or delete them according to our retention rules.

Access is restricted to staff who need it to answer your request, maintain security or handle account work. The record is not shared wider than that, and internal access is limited by role and task.

Use live chat, email or the in-account form, then include the account email you use with us. That helps us match the request to the right record and reply through the same channel where possible.

Yes. Where local law permits, we process access and correction requests and keep only what we need for the account. If a request cannot be completed in full, we will say which part is limited and why.

Open 77dragon Privacy Policy for your data

Switch to support for privacy requests

Explore how we protect your data

Data minimisation

Cookie control

Account security

Retention window

Change requests

Who can see it

Browse common privacy questions

01 What data do you collect when I open an account?

02 Why do you use cookies on 77dragon?

03 Can I ask you to update my details?

04 How long do you keep my data?

05 Who can access my account records?

06 How do I contact you about privacy?

07 Does local law affect my access or requests?

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